01872 261100St Katherine`s Way, City of London, London, E1W 1LD
Score from 3546 reviews
20/2/2026
"View of Tower Bridge"
Lovely room, took a while to find the tea/coffee, very well hidden :) .
16/2/2026
"-"
Great hotel, bit pricey for food/drinks but that may be London. Standard rooms v small
8/2/2026
"Perfect location. Fantastic staff."
This hotel is situated right next to The tower bridge and the much unknown st Katherine`s Dock. A hidden gem with lovely restaurants. Go from busy London to peaceful bliss in 5 minutes.
1/2/2026
"Comfortable stay"
A bit far from ABBA venue.
26/1/2026
"-"
Central point though in need of maintenance in the rooms
18/1/2026
"Tired"
12/1/2026
"-"
Amazing hotel, ideal location, lovely views. Stayed here a few times & will definitely be arranging another stay in the future.
11/1/2026
"-"
Heating control stuck on 20 unable to adjust ,heated towel rail did not work . Bathroom very dated with Rawlplug left hanging out of wall . Toilet very low to floor so anyone with any kind of difficulties would not have been able to use
7/1/2026
"Fantastic location but hotel needs refurb"
19/12/2025
"-"
A great location with views over the Thames, Tower Bridge, less than a 100 metres from The Tower of London and only a very short walk to Tower Hill underground station. Our room was very comfortable with a great view. The staff were so friendly and helpful. Highly recommended to all.
8/12/2025
"Poor facilities in room."
Pillows too soft,mattress too hard. Room overlooked by another. Fridge locked( no mini bar is fine but fridge should be available for items purchased from shop) Inadequate lighting in room. Kettle wasn`t on display so didn`t realise thier was 1 until the 2nd day. Unable to attend show due to illness caused by Coffee in room. Overall a very disappointing weekend
30/11/2025
"Shabby Hotel. Wonderful shoe"
We contacted the hotel to arrange a twin room. We got a double bed in a room so small that there was only room on one side of the bed for a bedside table. The furnishings were really shabby, worn and dirty. Really disappointing.
22/11/2025
"In need of maintenance"
17/11/2025
"Mixed Bag"
Stayed at this Hotel in the past , that`s why I booked it.Great location and generally a good Hotel. The room we were allocated was not in good order!! Needs a complete overhaul, to be fair the Hotel is undergoing refurbishment and no doubt our room will at some stage be part of that.To compensate us the Hotel give us complimentary breakfast both morning because there was no other rooms available.
16/11/2025
"On arriving at the hotel we literally got our room key and then got evacuated due to the fire alarm "
8/11/2025
"-"
We were allotted a small, basic room. It was clean, and the bed was comfortable. Breakfast was very expensive (£ 25 per person) The hotel is quite a long way from the tube station.
6/11/2025
"-"
Great views of the bridge and river
5/11/2025
"-"
We enjoyed our stay it was even better than last year As it is our anual celebration
2/11/2025
"-"
Great position next to the Tower of London and St Catherines Dockand view of Tower Bridge and river from the room, which was very good.
1/11/2025
"Location good, room OK. Very expensive breakfasts. Busy and slow lifts at peak times."
Location is good. Allocated a room on 1st floor with view out over rooftop to air conditioning units. Very disappointing compared with previous visits to this hotel. Hotel breakfast quoted as £25 per person so walked out to St Katherines dock cafe and had good breakfast for much less. Distance from Tower Hill underground not excessifve BUT does involve some steep steps - unless you take the long way round. Poor and infrequent eastbound circle line trains to Kings Cross. Difficult to get to eastbound platform with heavy cases.
1/11/2025
"Average "
Ordered beef burger got chicken burger .. confusing for the guest didn`t know about the bar and was at first refused entry Saturday at 11 am told all booked it was empty at the time..
19/10/2025
"Tower Hotel"
On the whole, hotel very good. Staff very friendly. In very good position overlooking Tower Bridge. Needs a lot of renovation in rooms, woodwork chipped, paint scratched. Noticed rotting window cills in breakfast area. Outside needs sandblasting and cleaning up. It`s a shame because these few things, stop it from being excellent.
17/10/2025
"Well positioned hotel for all things tower."
Room excellent breakfast extremely varied and very good. Great service from all staff very friendly.
16/10/2025
"Very helpful and welcoming reception staff"
The room was perfect with a fabulous view over the Thames Tower Bridge and the Shard. The bathroom needs attention as the shower head did not work properly and showering was difficult if not impossible
7/10/2025
"Great location"
Staff very helpful and friendly.
5/10/2025
"-"
Excellent in all waysf
22/9/2025
"Great location with friendly helpful staff"
31/8/2025
"-"
The initial room I was put in had mould present so I asked to be moved, which I was but it doesn`t feel acceptable to put someone in a room with mould present. When I booked the room there was no mention of the construction works taking place and nor was I contacted to be advised. The hotel is in need of freshening up, the paintwork and furniture are very dated and it no longer feels as special as it did. Which is a shame.
31/8/2025
"Nice Hotel"
Great location, room looking very tired, in need of upgrade
29/8/2025
"-"
Great welcome, room was excellent and breakfast amazing .
26/8/2025
"Great"
Staff are very professional and helpful, really enjoyed our stay
25/8/2025
"Small rooms"
I have stayed at this hotel in the past and found the room size to be a good standard unfortunately this time the room was small and very basic. The room is a standard 2 star hotel room. Will not be staying here again.
21/8/2025
"Boiling"
No working air conditioning and noise. Room was fine, a little noisy being put next to the lift! However, it was boiling. Air con wasn`t working, the hotel evidently knew this as there was a fan on in the room on arrival. Very hot.
19/8/2025
"fabulous location and hotel facilities and staff matched it"
18/8/2025
"-"
Hotel was beautiful lovely location staff very polite and happy to help in any way, only one down side room was very warm air conditioning not great and it was fixed while we was stayingOther than the air conditioning stay was lovely Great breakfast choice Would stay again
16/8/2025
"-"
The hotel decor was dated, although we had noproblems without room we spoke to other guests who had a number of problems with, cleanliness of the room and light fittings hanging out of ceiling in bathroom.
11/8/2025
"Good location at a reasonable price"
We stayed at the Tower Hotel for a night after going to a West End theatre. The room was fine (had a view of the Thames), the staff were very helpful and the breakfast was excellent. Will certainly consider staying at the Tower Hotel again the next time we visit London.
8/8/2025
"-"
Given room on 7th floor, seemed OK but no view of tower, room very hot , no air-conditioning, hat to ask for fan , fire alarm went off at 1oclock am on departure day. I paid£777.00 for room only no breakfast included I feel a bit robbed. If you book with direct hotels make sure your getting the right deal . Not the best.
7/8/2025
"What a view!"
We stayed in an executive double room with a view that was outstanding of tower bridge! Room was clean, plenty storage, bed was comfortable and the hotel generally was of a high quality. Would definitely come back again x
6/8/2025
"-"
Its in a great location right on tower bridge. Hotel room itself is nice. No info on room service or info on the hotel amenities